Zeroing items is a super useful feature for clearing out quantities of items you don’t have on hand. Often, stores will scan their entire inventory, which is all the items they have on hand, and then zero out the unscanned items, the items they don’t have on hand.
Alternatively, those who are doing cycle counts on a frequent schedule can use the Advanced Cycle Count to scan only the items that match a particular tag, product type, or vendor. This then limits the unscanned items list to items that match that list. For example, if an Advanced Cycle Count was started for product type “Men’s Pants”, all the scanned items would be men’s pants that were in the store, and any unscanned would be the men’s pants that were not in the store. Hitting the “Unscanned Set Zero” button will set all these unscanned men’s pants to zero quantity. You must do this before hitting Update Shopify. After you hit Update Shopify, the session is finished, and the Unscanned Set Zero button will no longer be there.
Note that the list of unscanned items can be filtered by typing text in the search box. BUT! Even if you filter, setting the unscanned to zero will zero out ALL the items in the unscanned list, not just the ones you filtered. Make sure you look at the entire, unfiltered list of unscanned items before zeroing them out. This operation is NOT reversible.