We’re pretty sure that all scanners work with StockSavvy, but it’s just a matter of configuration. Shopify recommends a scanner, and many of our customers use it. It’s the Socket SocketScan S700, and here’s the instruction manual for it: https://socketimagescdn.azureedge.net/cdn/docs/default-source/series-7/chs-1d-imager-user-guide_b31d4a41-3445-4b5f-9e0b-7e80c80f2aa9.pdf?sfvrsn=6c478dcb_0 We’re not experts, but here’s what ought to work:
- First unpair (“Forget this Device”, as opposed to “Disconnect” on iPad Bluetooth settings) the scanner from your desktop computer/laptop/tablet.
- Scan the code on page 4 to put it into HID mode (scan the one that says “Basic Mode (HID)-Keyboard”)
- Pair the scanner with your desktop computer/laptop/tablet. Then it should work with StockSavvy!
Note that in Step 1 if you have multiple tablets, the scanner may suddenly jump and get paired with another one, and then it won’t change to the right mode in Step 2. So, make sure all other tablets have Bluetooth turned off.
Some people use their scanner with Shopify POS, and to use it with that, just switch the scanner back into iOS mode. In case these steps don’t work, you can factory reset the scanner by scanning the code on page 3, put it into HID mode by scanning the code on page 21, and then pairing with the desktop computer/laptop/tablet.
With other scanners, the general strategy is the same. You’ll have to unpair scanner, put it into HID mode, and pair it again, and you can probably find out how to do it in the instruction manual. It usually involves resetting the scanner to factory default by scanning one code, then putting it into HID mode (if it isn’t already by default) by scanning another code. If you have a Socket 7Ci (old version of S700), the same the instructions are here https://socketimagescdn.azureedge.net/cdn/docs/default-source/series-7/chs-1d-imager-user-guide_b31d4a41-3445-4b5f-9e0b-7e80c80f2aa9.pdf?sfvrsn=6c478dcb_0, and page 21 has the barcode in Step 2 to put it into HID mode and page 23 to factory reset.
Once you’ve configured your scanner, make sure that on the inventory session page the barcode input is active, like in the image below.
Notice the input is highlighted. It should be active by default whenever you’re on the page, but if it isn’t, just click in the box. Then, simply start scanning, and the items should start populating!
Feel free to contact support by emailing firstname.lastname@example.org if you have further questions. Our mission is to help you keep a sane, accurate inventory. Happy scanning!