FAQ

Here are some frequently asked questions. Why am I not able to scan anything? You may not have the scanner set up correctly. Please take a look at http://www.getstocksavvy.com/scanner-configuration/ for instructions. What scanner do you recommend? We don’t have a scanner recommendation. Customers have had success with wireless scanners found on Amazon…

Read More

Shopify API Update

Shopify updated their API, and inventory quantities are managed through a different API resource. In order for StockSavvy to continue working properly withe these updated API resources, you will need to go to Shopify to reauthenticate and update. Click the button shown below. Then, you will land on Shopify’s page…

Read More

Scanner Configuration

We’re pretty sure that all scanners work with StockSavvy, but it’s just a matter of configuration. Shopify recommends a scanner, and many of our customers use it. It’s the Socket CHS 7Ci, and here’s the instruction manual for it: http://www.socketmobile.com/docs/default-source/series-7/chs-1d-imager-user’s-guide.pdf We’re not experts, but here’s what ought to work: First unpair (“Forget this…

Read More